Privacy Policy

Last Updated: 23 December 2025

This Privacy Policy explains how Competiown Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit and interact with our website https://competiown.co.uk/ (“Site”) and participate in our competitions, services, or communications.

By using this Site or submitting information to us, you agree to the terms of this Privacy Policy.


1. Who We Are

Competiown Ltd is a UK-based competition platform providing online prize draws and related services. We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our contact details:
Company Name: Competiown Ltd
Company Number: 15752454

Email: admin@competiown.co.uk

Address:
The Bristol Office, 2nd Floor
5 High Street
Westbury On Trym
Bristol
England
BS9 3BY


2. Information We Collect

a. Information You Provide Directly

You may provide personal information when you:

  • Register an account
  • Enter a competition
  • Contact customer support
  • Subscribe to newsletters
  • Complete forms

This may include:

  • Full name
  • Email address
  • Postal address
  • Telephone number
  • Date of birth (where required for eligibility)
  • Payment information (processed securely by third-party payment providers)

b. Automatically Collected Information

When you use the Site, we automatically collect technical data such as:

  • IP address
  • Browser type and settings
  • Device type
  • Pages viewed and time spent
  • Cookies and similar technologies

This information helps us improve Site performance and functionality.


3. How We Use Your Information

We use personal data to:

  • Administer competitions
  • Create and manage user accounts
  • Communicate with you (e.g. entry confirmations, winner notifications)
  • Improve our services and website
  • Personalise user experience
  • Send marketing communications (where consent is given)
  • Meet legal and regulatory obligations

We process personal data on the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests (e.g. fraud prevention, service improvement)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognise returning visitors
  • Improve Site performance
  • Analyse usage patterns

You can manage cookies through your browser settings. Further details are available in our Cookies Policy.


5. Sharing Your Personal Information

We may share personal data with:

  • Service providers (e.g. hosting, analytics, email services)
  • Payment processors
  • Legal or regulatory authorities where required
  • Third parties involved in a business transfer or sale

We do not sell personal data to third parties.


6. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Manage active accounts
  • Fulfil competitions and prizes
  • Comply with legal obligations

Data is securely deleted or anonymised when no longer required.


8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact admin@competiown.co.uk.
You may also lodge a complaint with the Information Commissioner’s Office (ICO).


9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors. Any such data will be deleted if identified.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.


11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: admin@competiown.co.uk

Address:
Competiown Ltd
The Bristol Office, 2nd Floor
5 High Street
Westbury On Trym
Bristol
England
BS9 3BY